Hortense

Returns or exchanges are accepted within 14 days of delivery.
If your piece does not feel perfect, we may be able to adjust it to ensure the ideal fit.
Each piece must be returned unworn and in perfect condition, with original packaging.
To begin, please email qimerastudio@gmail.com with your order number. We will assist you personally.
For full details, please visit our FAQ.

Your QIMERA STUDIO jewellery will maintain its qualities if all proper care is given to it.

Our silver pieces are made of  Sterling Silver (925)

We do not recommend that any of our pieces are manipulated by third parties as this could alter the very nature of the piece. We are not responsible for what may happens to the piece if you decide to alter it.

Durability will depend always on how the piece is cared for.

To ensure your jewellery continues to live its best life, you should avoid:

- All liquids including water, salt water, chlorine, shampoo & conditioner, perfume, soap, make-up, fake tan, hairspray, cleaning products, lotions, oils and oxidising agents.

- Swimming, showering and washing your hands – always remove your jewellery first.

- Jewellery must be removed before any kind of exercise. Sweat is a complex, natural thing and it can speed up tarnish.

- Save them separately inside a cloth bag or its original box. 

This avoid scratches and blows.

To clean, gently polish with a soft cloth.