LAGOA
Handmade to order, please allow 15-20 business days before shipping.
This jewelllry is made of 925 silver. Jewellery with a 24k gold plating available.
No risk of allergy (Nickle-free, lead-free)
It is possible to make this jewel in solid 19,2k Gold upon request. To request a quote, please send an email to qimerastudio@gmail.com
*Please keep in mind that the appearance of the color of the jewellery varies in different light settings.
EXCHANGES AND RETURNS
CARE PRODUCT
SIZE GUIDE
We do not accept returns. All sales of specially discounted items or items purchased with a discount code cannot be returned.
You can exchange your order up to 15 days after purchase. If 15 days have passed since you received the order, unfortunately we will not be able to exchange it.
To make exchanges, you must inform us by email qimerastudio@gmail.com within the period established above.
It is only possible to exchange as long as the piece is in the state in which it was purchased. We therefore recommend that you keep the order in the packaging. The exchange is only allowed for an item of equal or greater value, in the latter case having to pay the remaining amount. If you are not currently interested in any of our items or if the item chosen for exchange is of a lower value than the purchase price, a voucher will be issued with the value in question so that you can use it in a future purchase.
If the exchange is for reasons of any defect in the articles or our mistake, QIMERA STUDIO assumes responsibility and costs inherent to the process.
Customers are only responsible for return shipping costs. We recommend using a tracked shipping service as we are not responsible for any problems with the package once it is in transit, but we will do our best to help you and offer a solution.